Managing the Difficult Employee

Many HR professionals and managers must face dealing with those employees who are hard to manage. Make sure you’re up to the task!

    

DESCRIPTION

On Demand
Course Leader : Matthew Badrov and Gerald Griffiths, Sherrard Kuzz LLP
Duration : 1 hour 0 minute
Price: $69.00
$69.00

Employers often lament of spending 80 per cent of their time managing 20 per cent of their workforce. Common themes include employees consistently late to work, “sick”-related absences on Fridays and Mondays or simple poor performance. While it is often easy to identify who the offending employees are, it can be difficult to determine how to change their behaviour.

To help your organization more effectively manage “difficult employees,” this webinar will cover the following topics:

1. Performance and Productivity

  • The importance of recognizing the cause of performance and productivity issues.
  • How to effectively implement a performance improvement system.
  • Tips and traps to using discipline in managing performance.

2. Attendance Management Techniques

  • Creative approaches for changing behaviour and re-engaging the chronically late or “no-show” employee.
  • How to request the right type of medical information.
  • Deciding when to discipline for attendance issues.

3. When All Else Fails: Terminating the Difficult Employee

  • When do performance issues amount to cause for termination?
  • When can an employee be terminated for attendance issues?
  • Tips for minimizing liability and managing the fall-out

PRESENTERS: Matthew Badrov and Gerald Griffiths, Sherrard Kuzz LLP

Matthew Badrov’s practice is focused on the representation of management in many areas of employment and labour law including privacy, employee relations, employee screening and hiring, employment contracts, human rights and accommodation, policy development and implementation, collective bargaining, grievance arbitration, and addressing strikes or lockouts. Matthew is a member of the Canadian Bar Association, Ontario Bar Association (Labour & Employment, Construction, Civil Litigation, Constitutional, Civil Liberties & Human Rights, Workers’ Compensation, and Young Lawyers) and the Law Society of Upper Canada. He regularly writes and speaks on a wide range of employment and labour law issues, and has taught Labour law at Conestoga College.



Gerald Griffiths also represents management in many areas of employment and labour law including collective bargaining, employee screening and hiring, employment contracts, accommodation, occupational health and safety, workplace investigations, and wrongful and constructive dismissal. Gerald is a member of the Canadian Bar Association, Ontario Bar Association (Labour & Employment, Civil Litigation, Constitutional, Civil Liberties & Human Rights, Workers' Compensation, Young Lawyers) and Law Society of Upper Canada. He joined Sherrard Kuzz LLP after practicing employment and labour law at one of Canada's largest full-service law firms.

*Please note, this webinar is available for viewing for 7 days from date of enrollment.