The Importance of Communication in Disability Management



Date: May 30, 2019
Time: 12:00 - 13:00 ET
Course Leader : Marc Avaria, Vice President, Product and Disability Management at Medavie Blue Cross
Duration : 1 hour 0 minute
Price: Free

FREE Webinar by Medavie Blue Cross (Powered by Canadian HR Reporter)

When an employee goes out on disability, the need for HR professionals to intervene and help minimize the impacts of the absence on the organization usually results. Managing leave-related issues such as coordination of the various roles involved, managing expectations, protection of privacy and supporting the return-to-work timelines, are all critical requirements. 

Marc Avaria, Vice President, Product and Disability Management at Medavie Blue Cross, will draw on more than 25 years of industry experience to give you his insider knowledge and expert advice on the disability management essentials, with an extra focus on the importance of communication to a positive resolution of disability-related absences. 

Marc will walk you through the disability case management process, describing the various steps you should consider when working with your benefit provider to optimize an employee’s quick and safe return to work. He will coach you on some of the questions you need to ask, and recommend best communication practices to stay connected and engaged with employees, their leaders, and the case management staff involved in resolving a disability-related leave


Marc Avaria
Vice President, Product and Disability Management at Medavie Blue Cross 

Marc Avaria is Vice President, Product and Disability Management for Medavie Blue Cross. He has been a senior leader in the Group Benefits industry for more than two decades. In that time, he has led national teams responsible for delivering disability case management services for all-size employers and industries. He has also worked with some of Canada’s largest employers to develop and implement workplace case management programs. Marc started his career as a Human Resources professional and has experienced the disability management role from both the employer and insurer’s perspective.